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{"exclude": ["Spain", "Italy"]}
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xI contact with distacart team they satisfied me for good response but still no clue from seller i got empty package i will never suggest anyone to buy things from here waste of money
Dear Farhan,
We apologize for the inconvenience. Thank you for bringing this to our attention. We only work with original manufacturers and authorized sellers. We have a strict policy against fake products and do not entertain such products and sellers on our platform. Our fulfillment partner audits every product and ensures they're in proper condition before dispatch. Rarely do such incidents occur due to oversight by the seller team. Please don't worry, we will take responsibility for the issue. We have received your images and after checking with our seller, have refunded the amount to you. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you.
Thank you,
Customer Happiness Team!
Nothing comes out, container seemed to be open when getting it and it was covered with white powder, waste of money
Hi Tomer,
We apologize for the inconvenience. Our fulfillment partner audits every product and ensures they're in intact condition before dispatch. Occasionally, the customs department does this for a security check. Please don't worry, we will take responsibility and request you to forward the images of open seal/box products to happy@distacart.com so that we will be more than happy to assist you.
Thanks,
Customer Happiness Team!
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