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About L’Oréal:
L’Oréal is the archetype of the “Beauty Pure Player” – nothing but Beauty, for all types of Beauty – and our unique expertise acquired over 110 years, allows us to understand, in extreme detail, the desires and aspirations of consumers all around the world.
Mission:Mission is to offer all women and men on the planet the best of beauty in terms of quality, efficacy, safety, and responsibility. With such strong foundations, we conceive and build an infinite diversity of beauty products and services – in order to share the best of beauty with everyone, everywhere.
Legal Disclaimer: Product images are for illustrative purposes only. Images/packaging/ labels may vary from time to time due to changes made by the manufacturer's manufacturing batch and location. The product description is for information purposes only and may contain additional ingredients
Product ID: 2686964
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L'Oreal Paris X-Tenso Oleoshape Smoothing and Neutralizing Straightening Hair Cream
L'Oreal Paris X-Tenso Oleoshape Smoothing and Neutralizing Straightening Hair Cream
This product is awful. It stinks for weeks and burns your hair. Left it on for 15 minutes each formula, burned hair at the front and back. It has a very strong odour and very strong chemicals.
Please stop carrying this product!!
Dear Humayun Line,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced with our product. We understand that product effectiveness is a crucial aspect, and we want to assure you that our fulfillment partner, Distacart, and we are committed to providing high-quality products.
While the effectiveness of a product can sometimes vary based on individual factors, we acknowledge that it's essential for you to have a positive experience. We encourage you to seek advice from experts or conduct thorough research to find a product that best suits your needs.
Rest assured, we have already forwarded your valuable feedback to the seller to address any possible concerns and improve the product's quality.
If you need any further assistance or clarification, please don't hesitate to contact us at happy@distacart.com or call us at +18552534782. We are here to assist you and ensure your satisfaction with our products and services. Your satisfaction is our priority, and we appreciate your feedback to help us serve you better in the future.
Thank you,
Customer Happiness Team!
so far i have not received my order
Dear Hilda Maniego,
We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. Seems your shipment is stuck in customs. In very rare scenarios, it falls under this bucket. Please don't worry, you’re in good hands as our logistics team is working to get it released and keep you updated on the package. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!
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