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xDon't bye any products from this site.. I ordered infant milk powder but I received hair oil
Dear Agra,
We apologize for any inconvenience caused. Our seller always dispatches products as per the customers' order. It is a rare occurrence that a wrong product will be dispatched. in case you have received any wrong product, please share the product images and the invoice attached to the package to happy@distacart.com so we can initiate an investigation with our seller and find the best resolution for you.
Thank you,
Customer Happiness Team!
after 17 days still I didnot get my order and no any message that where is it.
you said I will get it between 3 and 5 days, and now is 17 days,
Dear Saman qadri azar,
We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. Seems your shipment was stuck in customs. In very rare scenarios, it falls under this bucket. Please don't worry, you’re in good hands as our dedicated team worked to get it released and delivered. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you.
Customer Happiness Team!
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