Dear Krishna M khanal,
We apologize for the inconvenience. Before dispatching, our fulfillment partner audits every product and ensures they're in intact condition. Rarely does it happen in transit because of the mishandling of the packages. Please don't worry, we will take responsibility and we assure you that the package will be delivered safe. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!