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xI ordered two packets of mawa burfi as shown here: https://www.distacart.com/products/aggarwal-sweets-corner-doodh-burfi
What I received was curd burfi not mawa burfi, which grew mold where the nut topping was applied.
Another issue was the type of milk used. I wish to have burfi made with cow milk only but I believe the burfi I received was made with buffalo milk.
Customer service was unwilling to help with either of these issues.
Dear Ralph Seward,
We apologize for the inconvenience. Exclusively, the brand itself controls the products. As per the records, our sellers have delivered the same product for which the order was received. In case you suspect the quality is poor/bad, then kindly share more details or information on happy@distacart.com to help us understand which specific aspects you’re not satisfied with. Regarding the special request, our team is already checking with the seller and get back to you via email.
Thank you,
Customer Happiness Team!
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