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Products which are eligible for rapid delivery are stocked at a location close to you and are immediately available to ship the next business day.
Please make sure to use 'Express shipping' at the checkout. Only orders placed with 'Express shipping' are eligible for rapid delivery.
xThere is no proper packaging..two packs were damaged...all pack was full of color..I already noticed and sent pics of all packs ,I didn't get any response or refund about it..
Dear Anji Reddy,
We regret any inconvenience caused. Prior to dispatch, our fulfillment partner diligently inspects each product to guarantee they are in pristine condition. Unfortunately, instances of damage during transit due to mishandling of packages are rare but possible. According to our records, we acknowledge your contact regarding the issue, and we've taken action by issuing a refund, which has been added to your store credits.
For further clarification or assistance, please don't hesitate to reach out to us at happy@distacart.com or call us at +18552534782. We are committed to resolving any concerns you may have and ensuring your satisfaction.
Thank you for your understanding and patience in this matter. We look forward to serving you better in the future.
Thank you,
Customer Happiness Team!
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