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xI didn’t get my delivery yet I’m so frustrated right now
It’s been almost one month but I didn’t get my delivery
And always i email you regarding my delivery your team mates just said that we will get back to you
Dear Riya Patel,
We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. Seems your shipment is stuck in customs. In very rare scenarios, it falls under this bucket. Please don't worry, you’re in good hands as our dedicated team is working to get it released and keep you updated on the package. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you.
Customer Happiness Team!
Dear Riya Patel,
We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. Seems your shipment is stuck in customs. In very rare scenarios, it falls under this bucket. Please don't worry, you’re in good hands as our logistics team is working to get it released. Meanwhile, we don't want to hold your money so we have immediately refunded it. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!
The Derma Co 15% AHA+1% BHA Beginner Peeling Face Solution
The Derma Co 15% AHA+1% BHA Beginner Peeling Face Solution
Dear Brenda DeLeon
We thank you for lauding us and assure you of our best services at all times. We also noticed that you have reviewed our services as 1 star and hence tried to connect with you as this seems to be an error. We request you to please amend our ratings, for which we have sent you a review update request email.
For any further clarification, you can contact us at +1-855-253-4782 Alternatively you can mail at happy@distacart.com and we will be more than happy to assist you.
Thanks, Navya D.
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