Dear Silpa Yerneni,
We extend our gratitude to you for raising this concern. We understand the importance of product effectiveness and its impact on our customers' satisfaction. However, we wish to clarify that our fulfillment partner, or Distacart does not have direct control over the effectiveness of the products. As a responsible seller, our aim is to provide high-quality products from reputable brands. We strive to offer a diverse range of options to cater to different needs and preferences. However, individual experiences with a product's effectiveness may vary based on personal factors, and we recommend seeking advice from experts or conducting thorough research to find the most suitable product that aligns with your specific requirements. We value your feedback and are always open to learning from our customers' experiences. If you need any further information please feel free to contact us at happy@distacart.com or call us at +1-855-25-34782 so that we will be happy to assist you.
Thank you,
Customer Happiness Team!