Dear Rukhsana Notta,
Thank you for taking the time to share your thoughts. We value your feedback and want to provide clarity regarding our pricing and shipping process.
Shipping products overseas from India at express delivery incurs significant costs for our fulfillment partner. To ensure a seamless and hassle-free delivery experience for our customers, we have included these expenses in the product price. This way, you can have peace of mind knowing that the price you see covers all duties and taxes, leaving no hidden fees upon delivery.
As part of our commitment to customer satisfaction, we also offer free shipping on eligible orders. We encourage you to review our shipping policy at https://www.distacart.com/pages/shipping to understand the terms and conditions for availing of this benefit.
We understand that every customer's needs and preferences vary, and we strive to provide the best value possible for our products and services. Your satisfaction is essential to us, and we appreciate your consideration.
Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!