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Products which are eligible for rapid delivery are stocked at a location close to you and are immediately available to ship the next business day.
Please make sure to use 'Express shipping' at the checkout. Only orders placed with 'Express shipping' are eligible for rapid delivery.
xL'Oreal Professional Paris Xtenso Care Shampoo and Masque
L'Oreal Professional Paris Xtenso Care Shampoo and Masque
When you saved my product, it was leaking in the bag. I tried to contact the support and they said you have to order something so they can send you that product for free delivery. I don’t want other product. They’re forcing me to order more product.
Dear Jermanjeet singh,
We regret any inconvenience you may have experienced. Prior to shipping, our fulfillment partner meticulously inspects each product to guarantee its pristine condition. Unfortunately, on rare occasions, damage occurs during transit due to mishandling of packages. Please rest assured, we are committed to addressing this issue and would like to offer you two options:
We can include the damaged product in your next purchase, or
We can initiate a refund to your original payment method.
Please understand that sending just one product can be quite costly, which is why we suggest these alternatives. To proceed, kindly contact us at happy@distacart.com. We are eager to assist you and ensure your satisfaction.
Thank you,
Customer Happiness Team!
Satisfied
L'Oreal Professional Paris Xtenso Care Shampoo and Masque
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