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About the Product:
Legal Disclaimer: Statements regarding dietary supplements have not been evaluated by the FDA
Note: Product images are for illustrative purposes only. Images/packaging/ labels may vary from time to time due to changes made by the manufacturer's manufacturing batch and location. The product description is for information purposes only and may contain additional ingredients.
Product ID:11598725
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xI have not got the product yet. I was thinking if you delivered in a different address.
Dear Gech,
Thank you for the review. We apologize for the inconvenience. It's our responsibility to ensure they deliver the shipment to your doorsteps. It seems there was a mis-update by the carrier team on the tracking link. In very rare scenarios, it falls under this bucket. Please don't worry, you’re in good hands as our carrier has rectified the issue and your package is now out for delivery. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!
I’ve been waiting my parcel so long and never heard from you guys. If have zero star ill give it.
Dear Waruni,
We deeply apologize for the extended inconvenience you've encountered in receiving your order. We acknowledge your frustration, and we want to assure you that we are treating this matter with utmost seriousness.
The delay in delivery was attributed to address issues, and our team is actively collaborating with the courier partner to expedite the process. We understand that this delay does not align with the level of service we strive to offer, and we genuinely regret any inconvenience caused.
Please be assured that our team will keep you informed of the updates, and if, for any reason, the issue persists, we are prepared to proceed with either a refund or reshipment to rectify the situation.
Please reach out to us via email at happy@distacart.com or by calling us at +18552534782. We are here to help and ensure that this matter is resolved to your satisfaction.
Thank you,
Customer Happiness Team!
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