1. DistaCart will issue a full refund to the products damaged in the shipping. Buyers will provide valid proof for the damage within 3 days of product delivery to be eligible for this credit
2. If the products are not damaged, but if the buyers want to return them for other reasons, DistaCart will take the returns on behalf of the sellers at their US office. Distacart generates a Return shipping label. Buyers will ship the products with this label to the DistaCart US Headquarters to receive a full refund after deducting the shipping charges, on the products that they return. Distacart has negotiated shipping rates with shipping providers, so the shipping expense for the customers are minimal.
3. Returns are not accepted on Food items. But, if you are not satisfied, you will receive a refund on a case to case basis after our customer representative gets in touch with you
3. DistaCart reserves the right to refuse service to buyers who abuse the return process and to ban the buyers permanently from using DistaCart