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Product ID:4167305
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xMamaearth Anti-Hair Fall Spa Kit
I satisfied with service, for product review I need a time to see the result.
Product were packed very well and arrived on time . Great service
I ordered anti hair fall kit. When I use mama earth shampoo for first time it gave me itchiness and harshness oh my scalp and when I discussed my problm with staff of distacart and I want to make a return and refund then they are offering me 10$, consultation , I was like seriously that product damage my scalp and they didn't care about customers they jus care about money. After arguing they agree to give me 50% return. I spent 64$ on product and I got only 28$ return. I was very disappointed and in future i will never use this site. My advice to everyone before buying anything from them jus try to buy from some other site who can willing to return and serve you better.
Dear Rajpinder,
We apologize for the inconvenience. Exclusively, the brand itself controls the products. We always advise our customers to check with an expert before placing an order so they can get the best-suited product and also avoid any adverse reactions. Please note that Distacart is a platform for sellers and brands to sell their products. We are not involved in the manufacture and pricing. The refund also is issued by the seller in case there are any issues with the products. In this case, as there is no issues with the seller side, we issued the refund as you had an adverse reaction to the product. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you.
Thank you,
Customer Happiness Team!
Mamaearth Anti-Hair Fall Spa Kit
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