Hi Zafar,
Greetings from Distacart Happiness Team!
We sincerely apologize for any inconvenience caused by the lack of tracking follow-up for your order.
At our company, we understand the significance of providing reliable tracking information to keep our valued customers informed about their orders. Typically, we share the tracking details via email as soon as the order is shipped to the specific region, ensuring that you can easily keep track of its progress.
Your feedback is valuable to us, and we take it seriously. We are committed to learning from this experience and will take the necessary measures to ensure that similar situations are avoided in the future. Your satisfaction is our priority, and we are dedicated to continuously improving our services.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!