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Products which are eligible for rapid delivery are stocked at a location close to you and are immediately available to ship the next business day.
Please make sure to use 'Express shipping' at the checkout. Only orders placed with 'Express shipping' are eligible for rapid delivery.
xThe products were good. No issues there. The only reason I gave 4 stars is the time it took to get them delivered. I have tried other vendor too and they were faster. If you can improve the delivery time it'll be good.
Dear Mili Shrivastava,
We apologize for the inconvenience caused to you. We have recently added more shipping options on our website for the USA. We have checked the order details and found that you have chosen 6-8 Business day Express Shipping method. Our seller has dispatched and delivered the shipment to your doorsteps within the promised time. We also have priority shipping as it's the fastest shipping method and customers can choose this option if they need the order urgently, for more details on the shipping, follow the link - https://www.distacart.com/pages/shipping. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!
Bottle came with a open cap and no label
Dear Aparna Sundararaman,
We apologize for the inconvenience. Our fulfillment partner audits every product and ensures they're in intact condition before dispatch. Occasionally, the customs department does this for a security check. Please don't worry, we will take responsibility and request you to forward the images of open seal/box products to happy@distacart.com so that we will be more than happy to assist you.
Thanks,
Customer Happiness Team!
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