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{"exclude": ["Canada"]}
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xNever got the products- trouble with customs
Dear Janet Smith,
We regret the disruption caused in receiving your shipment. It's our duty to facilitate the delivery to your doorstep seamlessly. It appears that your shipment encountered a delay at customs due to missing documentation from the consignee, an infrequent occurrence. Despite our logistics team's efforts to expedite the release, unfortunately, it was returned to sender. To ensure your satisfaction, we have promptly refunded your payment, prioritizing your convenience. For further clarification or assistance, please contact us at happy@distacart.com or call +18552534782. We are committed to resolving this matter to your satisfaction.
Thank you,
Customer Happiness Team
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