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Product ID: 3171158
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xIt did arrive smashed obviously due to shipping, but the taste was perfect! :)
It was indeed an amazing experience to learn about Distacart and had an opportunity of using it to use, choose products and despatch it to my daughter and son in law who are staying tens of thousand miles away. I wished them happy Dussehra with Pullareddy sweets and snacks. My daughter and son in law shared their happiness with all the products displayed on a table at their home and thanked me profusely. My joy knew no bounds when I could see how happy they were to have received sweets from her dad from India. That was priceless for me. That was indeed a great moment in my life Thanks to Distacart.
But I have an issue with the packaging guys which probably should be your USP while despatching the food products especially the sweets. My daughter never complained probably to keep her dad happy. But since she shared the photos of sweets and snacks with their boxes opened I was not happy to see the Bundi laddus were all broken and spread all over the box. The least the customer expects is to see the products in their original shape and be delighted about it. Such products need to be despatched a boxes where there are partitions and compartments which helps in assisting the sweets to be in their original shape and size. Kindly guys look into this and ensure customers delight.
Thank you for asking my feedback Kiran. It’s nice to know that CEO of Distacart is personally monitoring the customers satisfaction. I wish you all the success Kiran. Again I will be using your Distacart to despatch sweets and snacks both to my daughter and son who are staying in US. This will be my third order. All the best guys.
Greetings.
It was not fresh, was all gluey for some reasons.
Dear Srinivasan,
Thank you for the feedback and bringing this to our attention. We’re sorry you had a bad experience. Our team tried to reach you, but they could not get through. We really want to make this right for you. If you don't mind reaching out to our customer care team by calling +1-855-253-4782 to speak with a customer care representative about your recent experience, or email us at - happy@distacart.com.
Thanks Sharieff
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