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xThank you distacart for the shampoo , it’s a great shampoo and really helps to control hair fall .. Only thing with the service is , if our order getting delayed , distacart is not going to intimate, unless you call them, except this everything is fine with them …
Dear Sivakrishna,
We apologize for the inconvenience caused and thank you for bringing this to our attention. We tried to connect with you however could not reach you. We are constantly trying to provide better services and hence request you to please call us on +1-855-253-4782 and share your experience. Alternatively, you can email your concern at happy@distacart.com and we will be more than happy to assist you.
Thanks, Devanshi
Hello Kiran
I didn't get my product till now. It was delivered to some other person. And I raised a complaint that I need my product at my doorstep. It wasnt delivered till now. Please look into the issue and do the needful.
Dear Vamshidher,
We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. As your order was delivered to a wrong address, we have checked with our seller and reshipped your order. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!
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