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I am still waiting for my order your delivery partner has not served me well due to certain fees that I must pay first. They issued 2 invoices of R300, 90 that I paid online, the other was R499 I didn't pay. Worse I cannot call them cause the other number is self service & could not get proper assistance. I could not get through to the other number. It's only email communication.
Dear Lebogang Tshose,
We apologize for any inconvenience you may have experienced. Your shipment was successfully delivered by our shipping carrier on 11/10/2023 at 12:12. Regarding the duties payment, we've already initiated a refund of R300. If you also have a receipt for R90, we kindly request that you share it with us so that we can process a refund for that amount as well. For any further clarification or assistance, please don't hesitate to reach out to us at email@example.com or call us at +18552534782. We're here to help and address any additional questions you may have.
Customer Happiness Team!
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