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Product ID : 4397666
{"exclude": ["Spain", "Italy"]}
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xThe Customer Service is Amazing! received the Lakme 9-5 Primer and eyeliner as the promised stipulated time. Besides that the Customer Service team did not fail to keep me updated with the progress as well delivered the items perfectly without a single damage. Ms. Kiran as a CEO is down to earth as well in sending email to her customers and ensuring the service is well. Kudos to her and her whole team! definitely will repeat my orders.
Basically the transaction did not go well. I had to follow-up multiple times. So forcing me to give you a good rate is not fair and ethical. As your team did solve the issue, that atleast relieves my confidence in you. I will purchase items but I just hope you do not use Aramex as your agents which they did a lousy job!
Dear Rajeswary,
We apologize for the inconvenience caused. Duties are fully distacart responsibility and we have refunded the amount to your original payment mode as promised.Also, we see that the order is deliverd to you. Please reach out at happy@distacart.com or call us at +1-855-25-34782 if you need further assistance.
Thanks,
Customer Happiness Team!
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