Dear Ngaire Mason,
We apologize for the inconvenience caused. It's our responsibility to ensure they deliver all the products to your doorsteps. Seems your shipment went through the quarantine process. In very rare scenarios, it falls under this bucket. Please don't worry, you’re in good hands as our logistics team is working to get it released. Meanwhile, we don't want to hold your money so we have immediately refunded it. Having said that, we have still passed the information to the sellers on the update of Ajwain seeds to Australia. Please reach out at happy@distacart.com or call us at +18552534782 for more clarification and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!