HI Kiran, Hope this message finds you well.
I received the package very late compare to the previous time.
UPS charged me $34.76 upon delivering my package.I understand there's a lot going on, Please notify me ahead of time so I can plan accordingly. the shipment cost me over $100.
Hi Kamal Kaur,
We apologize for the inconvenience you have experienced. Usually, once the order is placed the seller needs 3-5 business days to fulfill the order. Upon reviewing our records, we see that the shipment was dispatched within the disptaching timeline and delivered as per the shipping method that you have chosen.
Moreover, please note that the duties and taxes are completly Dista's responsibility. We request that you kindly share the invoice that you have received from UPS for the payment along with the payment receipt at happy@distacart.com, so that we can check and process a refund for the duties you have paid.